If you need more time, no problem, just let us know. You are welcome to have all your questions answered before biding. If the return caused by manufacture defect or receiving wrong items, our store will be fully responsible for the mistakes. We will offer the best products and service to all customers.We will work with you to resolve it properly. Normally , all emails will be answered within one day.
If you do not receive my reply within two days , please check if there is any problem with your inbox spam filter. This compliance is verified by marking each writing instrument with a rhombus shaped stamp encasing the mark ##x201C;AO 29##x201D;, our guild symbol and oval stamp "925".
These stamps insure each customer that we are using solid silver 925. Working noble and precious metals requires agility and competence handed down to us by the Italian tradition: we manufacture writing instruments in silver and gold combining them with other materials like hard resin, natural horn; briar, oak and vine wood, leather and skin to create a classic and yet original product. Our artisans are well known for performig beautiful Guilloch##xE8; designs making them distinctive feature and special appeal of our silver pens. It is##xA0;what makes us different. Our company and staff provide the personal touch to all of our clients and services.
For us quality is our number one priority. 1- We are family owned craftmen company.We make by hands all our writing instruments. We are people, no mass production stuff but##xA0; care made ones.
2- We put at the first place customers care since customers are "The People" who have made us successfull appreciating our silversmith skill. We love be in touch with people and explain how we artisans make our pens. It arrive from Italy to worldwide countries within 10-14 days in average (90% of the times). Average Duration: 10- 14 Days The pen has a piston converter for bottled ink and will also take international-style ink cartridges. The item "M Nib Brand New BLACK SWAN Stylo Pen Free Waterman Converter Handmade" is in sale since Tuesday, February 16, 2016.This item is in the category "Collectibles\Pens & Writing Instruments\Pens\Fountain Pens\Other Fountain Pens". The seller is "stubnib" and is located in Antagnod. This item can be shipped worldwide.